Where Would You Rather Be at 4am?

This post is all about how important IT people are, but not for the reasons you might think...

I have a friend who works in IT for a mid-size company.  He got the 4am phone call this morning from the boss asking him to come to work to help troubleshoot their mail server.  Sound familiar?  

Almost every IT professional will tell you that they would rather spend time with their family, friends or spouse (or would rather sleep once in a while).  Far too often you'll find the overtired IT person working hard to get that mail server (or whatever else is broken) back up and running.  That's just one example of what keeps our clients up at night or missing their nephews birthday party.

Imagine a world where....

• IT Directors focus on strategic technology needs, not on fixing what's broken or begging for money in the budget 
• The IT group is seen by upper management to be vital to revenue generation rather than a "cost" to the organization
• The IT group increases its prominence in the organization while simultaneously finding a way to work a normal schedule where things break less often and all-night sessions are few and far between.  

You aren't important because you're willing to be up at 4am.  You're important because technology is the engine of every business and you are the technologists that "get it."   As the world transitions to a new model for managing and implementing technology, we believe that this is perhaps the best opportunity for IT professionals to truly get the credit they deserve.